TERMS OF SERVICE
GENERAL
Public Holidays will incur a 15% surcharge which will be added to your total booking fee.
Available methods of payment in the studio are cash, Eftpos and Afterpay.
Leah Toumpas may take head shots of makeup applications to be used for social media advertising and commercial use unless otherwise specified by the client.
Leah Toumpas reserves the right to refuse service to the client or to any party of a group booking who displays inappropriate, abusive or threatening behaviour or where work conditions are deemed unsafe. In the event we refuse service, no refund will be given.
Prices and Terms of Service are subject to change without prior notice. Every effort will be made to inform of any changes after bookings are made, however this may not be possible in all circumstances.
Outcalls are available for bridal party bookings only.
CANCELLATIONS
Booking fees are non refundable.
In the event you need to postpone or change your booking date, the booking fee will be transferred at the discretion of Leah Toumpas subject to availability and notice. In the event you cancel your appointment, you will forfeit your booking fee.
In the event you do not show up to your appointment or cancel within 4 hours of your appointment time, the full cost of your treatment will be charged to your card saved on file. If there are insufficient funds, you will be invoiced. In the extremely unlikely event that Leah Toumpas should have to cancel a booking or cannot perform her duties for any reason, 100% of any payment received will be refunded immediately and is the only liability to Leah Toumpas.
Client must arrive on time to appointment to avoid any delays. Arriving late will shorten your own appointment time and may result in you not receiving your full treatment. If the client delay will impact other scheduled appointments, Leah Toumpas reserves the right to cancel that appointment without refund.
All cancellations or reschedule requests must be sent to contact@leahtoumpas.com as soon as possible.
LIABILITY
It is the responsibility of the client to inform the artist at the time of booking of any known illness or allergy that may affect the artist, the sanitation of their kit or the health of the client or artist including but not limited to: latex allergy, scabies, conjunctivitis, styes, common cold, flu, herpes simplex (cold sores), head lice & eyelash mites. The artist accepts no liability arising from allergic reactions or personal injury arising from the consenting use of the products offered by the artist.
The artists kit is not to be touched or handled in any way by anybody other than the artist to maintain the hygiene and cleanliness of their kit. Any breakages/damage to the artists makeup or tools caused by the client or any persons present at the booking must be paid for by the client.
GIFT VOUCHERS
Gift Vouchers are valid until the expiry date specified and cannot be redeemed or replaced after this date. Leah Toumpas is not responsible for lost/stolen vouchers, and is not responsible for replacing a voucher that has been lost/stolen. Gift Vouchers are non refundable and cannot be exchanged for cash. Gift Vouchers are not valid with any other offer and/or special with Leah Toumpas. Gift Vouchers must be used by one person in one visit.
MAKEUP TRIALS
Makeup trials include one look with minor changes. If for any reason you are unsatisfied with the outcome of your trial, it is your responsibility as the client to inform the artist at the time of the booking so appropriate changes can be made within the scheduled booking time. Refunds will not be given if the client changes their mind after the fact.
BRIDAL
A $170.00 booking fee is required via bank transfer to secure your booking. The balance of your invoice is due 14 days prior to your wedding date.
Numbers for group bookings are final upon paying your booking fee. If a person is ill or decides not to go through with the service, their appointment must be filled with another person or this amount will still be added to the final bill. If time permits the artist may accept at their own discretion additional people/services at the time of booking with payment made upfront in cash.
Makeup trials are strongly recommended and can be booked online. Please email us prior to booking your makeup trial to tentatively reserve your wedding date. The client will have a 7 day grace period from the completion of their makeup trial to secure their wedding date with a non refundable booking fee. If no payment is received within the grace period, your preferred wedding date will be released and cannot be guaranteed.
In circumstances where parking fees apply, the client will be required to cover the charges when makeup services are being conducted i.e hotel parking, meter parking etc.
In addition, a location fee will apply starting from $100.00. This fee covers factors such as time/km's traveled to and from the location and pack-down time.
DESTINATION BRIDAL
All costs for travel are to be paid by the client. Costs may include but are not limited to airfare, hotel (2 or 3 nights depending on the destination), transportation to and from the airport in the departing and destination city, parking in the departing and destination city, per diem for meals if not all-inclusive, per diem for days traveling, service incidentals and all taxes. Regular rates for makeup apply in addition to the above travel rates.
The aforementioned Terms of Service are accepted upon booking with Leah Toumpas.